Privacy policy

Last updated: February 22, 2024

Silvershield, Inc. (“Silvershield”, “we”, “our” or “us”) respects your privacy and is strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to personal information we collect from or about you when you use our website, applications, services, and AI-powered components offered within our services (collectively, “Services”). Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to access or use the Services. By accessing or using the Services, you agree to this Privacy Policy.

Types of information we collect

We collect personal information relating to you (“personal information”) as follows:

Information associated with your account, including your name, contact information, payment card information, and transaction history.
Information that is included in the input, file uploads, or feedback that you provide when accessing or using the Services.
Records and copies of correspondence if you contact us.
Other information that you provide or communicate to us directly.

Automatically collected information

As you use or access the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Services according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.
Data collected may be anonymized on an aggregated non-proprietary information basis and may be used for any purpose including, but not limited, to analyze and track website usage, determine popularity of certain Services and gain more information about your online activity.

The technologies we use for this automatic data collection may include:

Cookies. We use cookies to operate and administer our Services and improve your experience. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

How we use personal information

We may the information we collect about you or that you provide us for the following purposes:

To provide, administer, maintain, troubleshoot, and/or analyze the Services.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to the Services we offer.
To develop new products and services.
To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of personal information

In general, we do not disclose Personal Data to third parties without your prior consent. However, we reserve the right to do so in certain limited situations as identified below:

Vendors and Service Providers. In providing the Services to you, we may at our option use third party service providers. For example, we may use third party vendors to create, store or fulfill the items sold or distributed to you, to host the Services at a facility for servers, to send out email updates about Services, or to process payments by you through the Services. Pursuant to our instructions, these parties will access, process, or store personal information only in the course of performing their duties to us. The Services use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Legal Requirements. We may disclose your personal information if required to do so by law, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) to protect the personal safety, security, and integrity of our Services, employees, users, or the public, (iv) protect against legal liability or suspected fraud, or (v) investigate, prevent or take action regarding violations of our terms, policies, or the law.
Affiliates and Successors in Interest. We may also disclose your personal information to any of our affiliates or successor in interest to Silvershield, including, but not limited to any third party company that may acquire or merge with us. In the event of a merger or sale of all or substantially all of the assets of Silvershield, your personal information will most likely be part of the transaction.
Disclosure of Non-Personally Identifiable Information. We may disclose any non-personally identifiable information we collect to our strategic business partners, potential business partners, investors, advisors and customers. This information is usually disclosed in terms of aggregate numbers. Since the information cannot be traced back to you directly, you may not “opt-out” of our use of the information.

Your rights

You have the right to access the personal information in our possession that we maintain about you and to correct, change or delete your personal information if it is not accurate, is outdated or has been processed in violation of this Privacy Policy. You also have the right to object to the disclosure of your information to third parties as described in this Privacy Policy, except for disclosures made to agents and service providers, as well as to the use of your personal information for a purpose that is materially different from the purposes for which it was originally collected or subsequently authorized by you. If requested to remove data, we will respond within a reasonable timeframe. If you withdraw your consent, refuse to provide certain information, or provide inaccurate information, you may not be able to access or utilize all of the features or content available on or through the Services, and we may not be able to fulfill your requests for products or information.

Children

Our Services are not intended for children under the age of 18. We do not knowingly collect any information from children under the age of 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@silvershield.ai.

Data security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure or error-free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third-party websites.

Third party sites

The Services may contain links to other websites not operated or controlled by Silvershield, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

Google Applications

The Services do not use Google Workspace APIs to develop, improve, or train generalized Artificially Intelligent or Machine Learning models.

State privacy rights

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for: targeted advertising (excluding Iowa); sales; or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email us at info@silvershield.ai.

Users outside the United States

Silvershield is a U.S.-based company. By using the Services you acknowledge and agree that your personal information may be transferred to and processed in the United States, where the laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer and processing.

Changes to this privacy policy

We reserve the right to make changes to this Privacy Policy in our sole discretion from time to time without prior notice. If we make material changes to how we treat our users' personal information, we will notify you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.

Contacting Silvershield

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@silvershield.ai

114 N. Main Ave
Boulder, CO, 80303
303.757.3333

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